Privacy policy

Effective date: 22 December 2025

This Privacy Policy explains how Notenow (“the app”, “we”, “us”, or “our”) collects, uses, shares, and protects your information when you use our everyday note-taking application and related services. By using Notenow, you agree to the practices described here. If you do not agree, please discontinue use of the app.

Information collection

We collect information to deliver core note-taking features, sync your data (if enabled), improve performance, and provide support.

Account information: If you create an account or sign in, we may collect your name, email address, login identifiers, and authentication tokens.
Notes and content: The text, lists, attachments, tags, and metadata (such as creation dates) you add within Notenow.
Device and usage data: App version, device type, operating system, language settings, crash logs, and basic usage metrics used to maintain and improve the app.
Optional analytics: If analytics are enabled, we may collect aggregated and de-identified metrics to understand feature usage and performance.
Support communications: Information you provide when contacting us for help, including your email and the content of your message.

We do not intentionally collect sensitive categories of personal data unless you include such information within your notes. Please avoid adding sensitive personal information to notes unless necessary.

Use of information

We use your information to operate, maintain, and improve Notenow.

Provide and improve services: Enable core note-taking, syncing (if enabled), search, organization, and performance enhancements.
Secure the app: Authenticate users, prevent abuse, detect anomalies, and protect the integrity of your data.
Communicate with you: Respond to support requests, send important service updates, and share changes to terms or policies.
Analytics and product development: Analyze aggregated usage to guide feature development and optimize stability.
Legal compliance: Comply with applicable laws, regulations, and lawful requests.

Data sharing

We do not sell your personal information. We share it only in limited circumstances.

Service providers: Trusted vendors who help deliver functionality (e.g., cloud hosting, authentication, crash reporting) under contractual obligations to protect your data.
Legal requirements: If required by law, regulation, or court order, or to protect rights, safety, or the integrity of our services.
Business transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred with appropriate protections.
With your consent: We may share information for other purposes if you request or explicitly consent.

Data security

We implement reasonable technical and organizational measures to protect your information, including encryption in transit, access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data retention

We retain your information for as long as needed to provide the service and for legitimate business purposes, such as maintaining account records and complying with legal obligations. If you delete notes or your account, we will remove associated data within a reasonable period, subject to legal and operational requirements.

User rights

Depending on your location, you may have rights over your information.

Access: Request a copy of your personal information and how we process it.
Correction: Update inaccurate or incomplete information.
Deletion: Request deletion of your notes or account, subject to legal obligations and service needs.
Portability: Obtain your data in a common format, where technically feasible.
Restriction and objection: Ask us to limit certain processing or object to processing, where applicable.
Consent withdrawal: If processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.

Children’s privacy

Notenow is not intended for children under the age defined by applicable laws in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.

International transfers

Your information may be processed and stored in countries outside your own, where data protection laws may differ. When we transfer data, we apply appropriate safeguards to protect it in accordance with this policy and applicable laws.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or by other means. The “Effective date” at the top will indicate when the latest changes took effect.

Contact information

If you have questions, requests, or concerns about this Privacy Policy or your data, please contact:

Notenow Privacy Team
Email: privacy@notenow.app
Address: Notenow, Peerancheru, Telangana, India

This Privacy Policy is intended to provide clear, general information about our practices and may be supplemented by jurisdiction-specific notices or agreements. Please review it periodically for updates.